Welcome to the support page for That's a Wrap, available on the App Store for iOS.

Contact Us

Have a question, found a bug, or need help? We're here for you.

📧 Email: [email protected]

We aim to respond within 1–2 business days.

Frequently Asked Questions

How do I get started with That's a Wrap? Download the app from the App Store, open it, and follow the on-screen setup instructions to get started.

The app isn't working as expected. What should I do? Try the following steps:

1. Close and reopen the app
2. Check that your iOS is up to date (Settings → General → Software Update)
3. Delete and reinstall the app from the App Store
4. If the issue persists, email us at [email protected] with a description of the problem and your device model

How do I report a bug? Email us at [email protected] with:

• A description of what happened
• Your iPhone model and iOS version
• Screenshots if possible

We take all bug reports seriously and will follow up with you directly.

How do I request a refund? Refund requests are handled by Apple. Visit reportaproblem.apple.com to submit a refund request for any in-app purchase.

How do I delete my account or data? Go to the settings tab, and click on Delete Account. Follow the prompt for account deletion.